Refer-A-Friend is a great feature that can be utilized to help spread the word about your store and gain you some new clientele. Your customers must be logged in to refer someone, and in the upper corner there will be a button for Refer-A-Friend. The existing customer will enter the email for the person they would like to refer, and an email will be sent to that address letting them know that they may now use the refer-a-friend benefit if they make a purchase. Benefits for Refer-A-Friend are as follows:
- The referred customer will receive a benefit that you specify in a coupon you create (instructions below).
- Your existing customer (referrer) will automatically receive 10% of the referred customer's order total back in store credit once the referred customer's order is marked as shipped. This benefit cannot be changed.
To set up the Refer-A-Friend referred customer benefit, create a new coupon with the coupon condition "If the customer was referred." The coupon benefits are up to you! If you have any questions about how to set up a coupon, refer to our "How to set up coupons" knowledge base article.
To see an overview of your Refer-A-Friend program results, navigate to the Advertising > Refer-A-Friend Tab. This will have a list of the customer referring, who they have referred, and what reward they have earned from doing so.