Common Issues with Batch Updating

If you are having issues with your batch updates, here are some common issues that may pertain to your issue.

Batch updating sell price based on MSRP instead of market price (this will set all of your prices to 0.00)

  • Most products, unless you have set them, do not have MSRP data.
  • Not only will all of your prices in the batch update set to 0.00, but if you are linked to eBay, Amazon, and TCGPlayer it will completely mess up those integrations and cause a lot of work in the future to fix.

Batch updating by "Set Qty to" instead of incrementing or decrementing qty

  • This will change all of your quantities to whatever number you have set.

Accidentally batch updating "Set Qty to" instead of "Opt Qty"

  • This will overwrite the quantities of any product pertaining to that batch update by whatever number you were trying to set your "Opt Qty" to. This could potentially cause oversells if you didn't get this fixed right away (since most "Opt Qty" are normally set at a higher number, such as 20).

Notes: It is important to always double check the parameters you have set before running any batch update because batch updates are irreversible and cause many issues if not submitted properly.

See our How to Batch Update knowledge base article for instructions on how to batch update products.